Last updated: April 6, 2026
LEJ IT Solutions LLC (“we,” “us,” or “our”) operates the website https://lejitsolutions.com and provides computer and laptop repair services in South Florida. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you contact us, visit our website, or use our services.
By using our services or contacting us through any channel — including our website, phone, WhatsApp, or SMS — you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Street address and ZIP code
- Device information (brand, model, type of issue)
- Communication history (messages, emails, call logs)
- Payment information (processed securely through third-party providers)
2. How We Use Your Information
We use the information we collect to:
- Prepare and send service quotes and estimates
- Schedule pickup and delivery of your device
- Communicate information about your repair status and appointment
- Send appointment confirmations and reminders
- Process payments for services rendered
- Improve our services and customer experience
- Comply with legal obligations
3. SMS and WhatsApp Communications
By contacting us via phone, WhatsApp, or SMS, you consent to receive service-related communications from LEJ IT Solutions LLC. We use Twilio to process WhatsApp and SMS communications on our behalf.
Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP.
We do not share your phone number or messaging data with third parties for marketing purposes.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: We work with trusted third-party providers (such as Twilio for messaging and Cal.com for scheduling) who assist us in delivering our services. These providers are bound by confidentiality agreements.
- Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Opt out of SMS and WhatsApp communications at any time by replying STOP
- Lodge a complaint with a supervisory authority if you believe your rights have been violated
To exercise any of these rights, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Company: LEJ IT Solutions LLC
- Location: Weston, FL 33326
- Email: lej@lejitsolutions.com
- Phone: (754) 547-9767
- Website: https://lejitsolutions.com